Problems and Issues with Desktop Lifejacket

This section looks in more detail at problems and issues that arise with Desktop Lifejacket. This is an evolving document and it is intended to grow as more feedback is generated. It is split into the sections shown below.

·         Frequently asked questions

 

Frequently Asked Question

The list of questions shown below is hyper-linked to the responses.

 

General Questions

·         How can I close Desktop Lifejacket?

·         What happens if you are reading your computer screen for a long period of time without using your mouse/keyboard?

 

How can I close Desktop Lifejacket?

There is no ability to use the close window button on the launch window for Desktop Lifejacket but the ‘Exit’ button provides the same functionality. Simply click ‘Exit’ and then respond ‘Yes’ to the following dialog to confirm that you wish the application to close and thus not provide reminder alarms.

What happens if you are reading your computer screen for a long period of time without using your mouse/keyboard?

Unfortunately Desktop Lifejacket cannot detect that you are working at your machine without interaction with the mouse and keyboard. Without this interaction the break timer will be reset and a reminder to take a break will not occur. This is a known shortfall in its capability but was considered a suitable compromise for a simple solution.

Most users will become aware of their computer usage and can set the time when there is no interaction to a large value or not have it monitored at all. These settings can be tweaked to the point where the user finds Desktop Lifejacket a useful reminder to break for the benefit of their health rather than being an irritation that distracts them from work.

 

 

Last revised:26-11-12

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